Aug 25, 2026
Lightning Round: Top 10 Ways to Increase Customer Retention
Question: Jason from Little Rock asks, “I closed a deal where the customer keeps referencing an ROI number that came from their own internal projections, not anything my team quoted. Now they're unhappy with results that are actually solid, just not what they...
Aug 18, 2026
Lightning Round: Top 10 Ways to Drive Inbound Leads
Question: Leslie from Sarasota asks, “Love the show, I listen most every week. So I am in an industry where the sales cycle has slowed way down— it's tough. I feel like I am using the right strategies for outbound sales calls but getting very little response. Can...
Aug 11, 2026
Lightning Round: Top 10 Ways to Coach Yourself in Sales
Question: Priya Chandrasekaran from Texas asks, "I've got clients who love me—we golf, we grab dinner, but when a competitor undercuts me on value, I lose the deal anyway. How do you build relationships that actually hold up when the value conversation gets...
Aug 4, 2026
Lightning Round: Top 10 Ways to Prepare for a Sales Call
Question: Franco from Paris asks, "My win rate used to be around 30%, and now I'm closer to 18% — same effort, same pipeline size. Is this a me problem, a market problem, or am I just measuring it wrong?"
Book: Chasing Cheetahs by Nancy Nardin and Robert Nardin