Jan 31, 2023
Lightning Round: Top 10 Ways to Get the Dormant Customer Active
Question: Ann from Israel asks, “If a “former” client has not ordered in a year or two should their account status in CRM be changed back to Prospect or should it still say Client? Do they need the outreach of a client who ordered in 2022 or...
Jan 24, 2023
Lightning Round: Top 10 Sales Skills Sales Professionals Need to Remain Relevant
Question: Mere from Sales Logic asks, "I have been glued this week to the World Economic Forum in Davos Switzerland this week. So much talk around the juxtoposition of the slowing economy and the continued lack of labor participation -...
Jan 17, 2023
Lightning Round: Top 10 Ways to Prepare Your Team for Objections
Question: Jenna from New Orleans asks, “I am in luxury sales - the nice to have but not necessity products. The last few years have been great - and I have blown through my goals every month, but with the expected recession, rising interest rates.....
Jan 10, 2023
Lightning Round: 10 Ways to Coach Your Sales Team
Question: Sam from Boston asks, “I lead a team of sales professionals. We sell medical devices; we are getting so many turns at bat but just not closing the deal. I feel very good about the prospects, but I wonder if something is off in the sales conversation. As I get...
Jan 3, 2023
Lightning Round: Best Practices for Creating a Simple Annual Plan
Question: Joan from Madison asks, “I have my own insurance agency, each year I make an annual plan and each year by April I feel like I need to start over. What should be in the plan and what should not be in it? I suffer from setting goals that are...