Jan 31, 2023
Lightning Round: Top 10 Ways to Get the Dormant Customer Active
Question: Ann from Israel asks, “If a “former” client has not ordered in a year or two should their account status in CRM be changed back to Prospect or should it still say Client? Do they need the outreach of a client who ordered in 2022 or should they be treated as a new prospect? We know they are a prospect, not a lead, as they have ordered the product in the past, and from us.”
Book: The Bonus Round by Patrick Tinney
+Find more info on the Calendly webinar here.
+Register for Meridith's 2023 ReSOLUTION Masterclass here.